This Privacy Policy describes how cKash Technologies collects, uses, and safeguards your data when you use the Ckash mobile application. We are committed to maintaining your privacy and protecting your personal information.
Ckash does not require you to provide personal data to create a wallet. We do not collect your private keys, recovery phrases, or wallet balances.
However, when you interact with the app, we may collect limited information automatically, including your device type and model, operating system, app usage data (such as screen visits and session duration), and anonymized IP address. This data helps us improve app performance and user experience.
If you contact us for support or provide feedback, we may collect your email address and the content of your inquiry.
We use the information we collect to operate and enhance the Ckash app. This includes diagnosing technical issues, optimizing performance, sending service-related notifications, and ensuring compliance with legal obligations.
We do not use your data for advertising purposes. We do not profile users or engage in cross-site tracking.
We do not sell your personal data to anyone. We may share limited, anonymized information with trusted partners who help us maintain and improve our services, such as app analytics and customer support providers. These partners are obligated to handle your data in compliance with strict confidentiality and security requirements.
In rare cases, we may disclose your data to comply with applicable legal requirements, enforce our Terms, or protect the rights and safety of our users or the public.
We take reasonable technical and organizational measures to safeguard the data collected through the app. All sensitive data remains on your device. No one from the Ckash team has access to your wallet or keys.
We encourage users to apply strong device passwords, enable biometric access, and securely store recovery phrases offline.
We retain anonymized app usage data for as long as necessary to analyze performance and improve features. Contact and support-related information is retained only for the duration necessary to address your inquiry and fulfill any legal obligations.
Depending on your jurisdiction, you may have rights under data protection laws, such as the right to access, correct, delete, or restrict the use of your data. To exercise any of these rights, please contact us at support@ckash.app.
We may update this Privacy Policy from time to time to reflect new features, legal requirements, or changes in our practices. Updates will be communicated through the app or our website. Continued use of the app constitutes your acceptance of the revised policy.
For any questions, concerns, or data requests, please reach out to:
Email: support@ckash.appWebsite: www.ckash.app